Privacy
What we collect, why, and what we do with it.
This website
This site does not use advertising trackers. If you send the start form or email us, we receive what you send: your business details and contact information. We use it to reply, to build your agent and to run our business. We do not sell it.
Calls handled by your agent
When your agent answers a call for your business, we process the call on your behalf. That includes the audio, a transcript and the details the caller gives. The agent tells callers it is an AI assistant and that the call may be recorded.
We use call data to run your agent, send you the summaries and fix problems. We do not use it for advertising and we do not sell it. You decide what the agent asks for.
Where data is processed
We are a Dutch company. EU data-protection law applies to how we handle data, and access is limited to the people who need it to run your agent. Data may be processed and stored outside the United States, in line with your agreement with us.
How long we keep it
Recordings and transcripts are kept for: 30 days. You can ask us to delete your data at any time, subject to what the law requires us to keep.
Sharing
We share data only with service providers who help us run the agent, under contract, and where the law requires it.
Your rights
You can ask what we hold about you, ask us to correct or delete it, and ask questions. If you are a caller to one of our clients, contact that business first. We will help them answer you.
Contact
Agile Desk is a trade name of Hekmanos
Levossi, 10685-B Hazelhurst Dr. #44156, Houston, TX 77043